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FAQs
1. How can I place an order?
To place an order, simply browse our collection, add desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details to complete your purchase.
2. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express) and Stripe for secure and convenient transactions.
3. Is my personal information secure?
Yes, your privacy is our priority. We employ industry-standard encryption methods to protect your personal information during the checkout process. For more details, refer to our Privacy Policy.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on the shipping carrier's website.
5. What is your return policy?
For now all sales are final until we can scale a bit larger. Please visit the Return Policy page to read more.
6. Do you ship internationally?
Unfortunately for the time being we do not ship internationally. It is something we are looking to get set up, just need to work out the logistics of it. For more information, check our Shipping Policy.
7. Are your products authentic?
Absolutely. We take pride in offering only authentic and high-quality collectibles. Each item goes through a rigorous authentication process to ensure its genuineness.
8. Can I cancel or modify my order?
Unfortunately, once an order is placed, we cannot guarantee modifications or cancellations. Contact our Customer Support as soon as possible for assistance.
9. How can I contact Customer Support?
You can reach our Customer Support team by email or through our Contact Us page. We are here to assist you with any questions or concerns.
10. Do you offer gift cards?
At the moment no, but that is a plan for the future! Keep an eye out or sign up for our newsletter to be informed once we stock up on gift cards!
If you have any other questions or concerns, feel free to Contact Us. Happy collecting!